Papernest Stationery (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website paperneststationery.store and make purchases or interact with our services.
1. Information We Collect
We may collect and process the following types of personal information:
- Information you provide directly: e.g. name, email address, billing/shipping address, phone number when you place an order, contact us, or register for an account.
- Payment information: we may collect payment method (credit/debit card, etc.) and associated billing details. (Note: actual card data is handled by secure payment processors; we do not store full card details ourselves.)
- Technical and usage data: e.g. IP address, browser type, operating system, pages visited, referring/exit pages, device information, date/time stamps, cookies, and similar tracking technologies.
- Communications: if you contact us (via email, chat, or phone), we may keep a record of that correspondence.
2. How We Use Your Information
We use the collected data for purposes including:
- Processing your orders (payment, shipping, refunds)
- Communicating with you about your orders, account, promotions, or updates
- Improving our website, products, and user experience
- Preventing fraud and ensuring security
- Complying with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Make the site function as intended
- Remember your preferences
- Analyze website usage to improve services
- For marketing and advertising (where permitted)
You can control or disable cookies via your browser settings; however, some features of the site may not work properly if cookies are turned off.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your data with:
- Service providers who help in order fulfillment, payment processing, shipping, marketing – but only as needed to provide the service, under confidentiality.
- Legal authorities or regulatory bodies if required by law (e.g. to comply with court orders, law enforcement requests).
- In case of a business transfer (sale or merger), your information may be transferred, but you will be notified.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include technical, administrative, and physical safeguards. However, no system is completely secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you
- Correct or update inaccurate or incomplete information
- Request deletion of your data (where applicable)
- Opt-out of marketing communications
- Withdraw your consent where relevant
To exercise any of these rights or for any questions, please contact us at info@paperneststationery.store.
7. Third-Party Links and Services
Our site may include links to third party websites, plugins, or services (e.g. payment gateways). We are not responsible for their privacy practices. You should review the privacy policies of any third-party sites you use.
8. Children’s Privacy
Our site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take action to delete that information.
9. Changes to This Policy
We may update this policy from time to time. When we do, we will post the updated version on this page with a new “Last Updated” date. Your continued use of the site after changes means you accept the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact:
Papernest Stationery
6th Floor, ISE Tower, Jinnah Avenue, Blue Area, F-7/1, Islamabad, Pakistan
Email: info@paperneststationery.store
